SMART METER OPT-OUT RESIDENTIAL

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SMART METER OPT-OUT ACKNOWLEDGEMENT FORM

Smart meters put customers in control of their energy usage and help us understand when and where outages happen, allowing for a faster, more efficient response. It is a big step forward in creating a modernized electricity grid that is based on choice, convenience, reliability, and more customer control. Smart meters are also the foundation for integrating future smart grid innovations, as customer demand grows for technologies like electric vehicles, smart appliances, and battery systems.

Some of the benefits of smart technology include:

DAILY ENERGY USE INFORMATION

Your NS Power MyAccount is enhanced with MyEnergy Insights - a digital tool that analysis your home or business' energy use and offers easy-to-understand information to help you better control how you use your power and manage costs.

NOTIFICATIONS

Set-up personal energy use and billing notifications to help you control costs.

IMPROVED RESPONSE

Smart meters help us understand when and where outages happen, allowing for a faster, more efficient response.

FASTER CONNECTION

Connecting and disconnecting power can be faster and easier with on-site appointments not always needed.

REMOTE METER READING

In most cases, property visits will not be required to read meters and there will be fewer estimated bills due to meter access issues.

Before opting-out of receiving a smart meter, it is important to understand the service limitations of a non-communicating meter. It is also important to be aware of fees that could be associated with manually reading a non-communicating meter.

Please carefully read the following information and sign all required waivers and acknowledgements to complete the application.

* indicates a required field

STEP 1

Requester's Name* *

Account Holder's Name* *

Service Address: (list all addresses if you wish to opt out more than one premise)* *

Are you the Premise Owner or Renter? (The account holder has option to opt out)* *

What is your Primary Contact Number? (This is the number we will use to contact you)* *

Email Address:* *

REASON FOR OPTING OUT (NOTE: CHARACTER LIMIT OF 55. NO SPECIAL CHARACTERS ALLOWED (EX: #, *, +, ETC.)):

Character Limit of 55. No Special Characters Allowed

STEP 2

REFUSAL OF SMART METER BENEFITS

I acknowledge that by opting out, I WILL NOT RECEIVE the following smart meter benefits:

Enhanced service

Smart meter technology makes connecting or disconnecting electricity easier and faster for you with on-site appointments not always needed.

STEP 2a *

I acknowledge these changes.

Quicker response

Smart meters help us understand when and where outages happen, allowing for a faster, more efficient response.

STEP 2b *

I acknowledge these changes.

Energy Insights

Smart meters put you in control of your energy use. MyAccount is enhanced with MyEnergy Insights to provide easy access and monitoring of your daily energy use. You also have the option to set billing notifications to help manage your costs.

STEP 2c *

I acknowledge these changes.

STEP 3

ACKNOWLEDGEMENT OF MANUAL METER READS AND FEES

I understand that under the terms of the Nova Scotia Utility and Review Boards direction I could be required to pay a fee for NS Power to manually read a non-communicating meter.

STEP 3a *

I acknowledge these changes.

Opt out customers whose meters are currently read every two months could pay a fee of approximately $4 per month. (This is an estimate of the potential opt out fee, based on current information.) Any fee and the number of times a meter is read annually, is subject to review and approval by the Nova Scotia Utility and Review Board (UARB). Customers will not be charged fees or experience a change in the number of times their meter is read annually until approval is received from the UARB.

STEP 3b *

I acknowledge these changes.

I understand that my bills will be estimated outside of my two meter reads per year. Estimates are based on the two readings and my average usage.

STEP 3c *

I acknowledge these changes.

I must provide reasonable access to my meter for the purpose of conducting meter reads and meter maintenance.

STEP 3d *

I acknowledge these changes.

STEP 4

ACKNOWLEDGEMENT

STEP 4 Final Acknowledgement *

I confirm I have read and understand all terms and conditions as stated above.

In submitting this form, you acknowledge and agree that Nova Scotia Power may collect, use and disclose your personal information submitted in this form in accordance with Nova Scotia Power's Customer Privacy Policy.

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